Our stocks are delivered from Joyeuserie in Hong Kong.

All orders will be shipped within 4 working days after the order is placed. We will email you the tracking number once we received it from the courier company (might take up to 48 hours to receive the tracking number).

Delivery Time:

Hong Kong: 2-12 Business days
International: 5-20 Business days 

Shipping Rate:

For Hong Kong

We offer FREE DELIVERY for orders over HKD2000.

For orders below HK$2000, we offer two options of delivery as below,

Option 1
Freight collect: Postal fee by customers via SF Express
Any SF stations in Hong Kong: From HK$30

We do not have the final accurate postal fee amount for customers' reference, fees are varied depending on the size and weight of the parcels as well as the location of the destination.

Please refer to SF for more information:
http://www.sf-express.com/hk/tc/

Here are the list of SF stations and service centre:
http://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/

Option 2
We charge customer HK$80 for registered via Hong Kong post.

For Macao

We offer FREE DELIVERY for orders over HKD2000.
Shipping fee is HKD100 for orders below HKD2000.

For Taiwan

We offer FREE DELIVERY for orders over HKD5000.
Shipping fee is HKD250 for orders below HKD5000.


For Rest of the world

We offer FREE DELIVERY for orders over HKD5000.
Shipping fee is HKD500 for orders below HKD5000.

Taxes and duties

All international buyers are responsible for import duties and taxes, these are determined by the customs agency within the destination country. In case the client refuses the order or pay the duties/taxes, shipping and extra costs will be deducted of the refund. We are not responsible for customs delays and transit times provided by courier are not necessarily guaranteed. However we work closely with the courier companies to minimize any delay in delivery.

Please contact us at joyeuserie@gmail.com if you have further questions regarding shipping and delivery information.